[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][nbox type=”notice”]In this lesson watch the video, look at the useful phrases for negotiations and take the quiz. [/nbox]
[/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][nbox type=”success”]Negotiations
| Starting Could we begin now please? OK, let’s get started, shall we? |
Refusing an offer I’m sorry, we can’t accept that. I’m not sure about that. |
| Exploring positions Can you, please, give me your best offer? What do you have in mind? How would you feel about a bigger discount? |
Accepting an offer I think we can agree to that. That sounds reasonable. |
| Making offers and concessions If you order now, we’ll give you a discount. We’d be prepared to offer you a better price if you increased your order. |
Playing for time Let me sleep on it. I’d like to think about it. I’m sorry, but I’ll have to consult my colleagues about that. |
| Checking understanding When you say there are delivery problems, what do you mean? Have I got this right? You said a dicount on an order of 2000. If I understand you correctly… |
Closing the deal That’s it, then. I think we’ve covered everything. Great! We’ve got a deal. |
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[/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][nbox type=”error”]YOU CAN NOW TAKE THE END OF LESSON QUIZ.
Fill in the gaps or choose the one alternative that best completes the statement or answers the question. [/nbox]
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Negotiations Quiz
Test how you have acquired this lesson!